Frequently Asked Questions
How do I book?
Click the “BOOK NOW” button on the top of the page to get a proposal sent to your email. Make sure you complete it until the end with all the necessary details to get accurate quotation and the proposal gets sent to your email. Once you’re happy with the proposal, you can go ahead and provide a 30% deposit to secure booking date. Balance are to be paid 7 days prior the event date.
Your booking is confirmed only after you have made the required payment and received a confirmation from us. We reserve the right to cancel or reschedule a booking if unforeseen circumstances arise, in which case a full refund will be provided.
Do you include prints on your booth packages?
Yes. All of our photo booth packages include unlimited photo sessions and prints. You and the whole group gets 1 print each. If you have a guestbook add-on, we will print an extra for it.
Where are you located?
We are based in Carlisle, Western Australia and services clients in and around Perth.
Set Up, Pack Down & Hire Hours
Set Up & Pack Down: We will arrive at the venue 1.5-2hrs before the hire time starts and pack down right away after the hire time ends.
What if I want my booth hire to start a specific timing?
- We can do that but with an additional idle time fee.
Example: we can get the booth ready, non-operational at 3pm before the ceremony starts and come back at 5pm to start the booth hire.
Do you bump out on the day?
- Yes we do. After the hire time ends, we immediately pack down the booth.
Please note that an additional $50/hr require for bump out times past 10pm.
Payment & Cancellation Policy
Payment: The Client shall pay the full rental fee no later than Payment Due Date, which is at least 7 business days prior to the Rental Period. If payment is not received by the Payment Due Date, the Vendor may cancel this Agreement and retain any amounts paid by the Client as liquidated damages.
Retainer Fee: As part of this Agreement, the Client is required to pay a non-refundable retainer fee of 30% from total. The Retainer Fee shall be credited and deducted from the Rental Amount. Said Retainer Fee shall only be deemed refundable if the Client terminates this Agreement with at least 7 days after booking confirmation.
Cancellation by Customer: In the event of cancellation, the following refund policy applies:
If the cancellation is made 21 days or more prior to the rental date, a full refund less the retainer fee will be provided.
If the cancellation is made within 14 days of the rental date, a partial refund less the retainer fee may be provided at our discretion.
Cancellation by Unit 6 Studio: We reserve the right to cancel a booking due to unforeseen circumstances or if we believe the event may breach our policies or local laws. In such cases, a full refund will be provided.
Liability & Indemnity
Customer Responsibility: The customer is responsible for the conduct of all event participants using the photo booth. Any damage to the photo booth or other equipment caused by event participants will be the customer's responsibility and may result in additional charges.
Liability: We shall not be held liable for any loss, damage, injury, or claims arising out of or related to the use of our services, equipment, or props. This includes but is not limited to any direct, indirect, incidental, or consequential damages.
Indemnity: The customer agrees to indemnify, defend, and hold harmless Unit 6 Studio, its employees, and agents from any claims, demands, damages, costs, and expenses arising from the customer's use of our services.
Space Requirement, Access, Weather Conditions
Space Requirement:
The Client will arrange for appropriate space of 10ft (L) x 10ft (W) x 10ft (H) and access for the Photo Booth at the Event's venue along with necessary power outlet at least 1.5 hours before the booking time. Access to a power outlet within 5m-10m of the equipment is required.
Venue Access:
We require access to the event location at least 1.5 hours before the scheduled start time. If access to the event location is delayed or denied, we reserve the right to modify the rental period.
Weather Conditions:
If the event is outdoors, the booth must be set up in an undercover or sheltered area in case of poor weather conditions. We have the rights to ask to be moved to a different location if we find the booth location not safe for our equipments or cancel the rental as a last resort due bad weather conditions.